Arrival

We offer an arrivals meet and greet service that includes buggy transportation, fast track passport control, and baggage handling, all easily accessible from our staff upon exiting the jet bridge.

Departure

Every day, we meet dozens of passengers in their vehicles in front of the terminal and escort them to the boarding gate. Flawless, without waiting in lines and without wasting time…

Transit

We have a service that will accompany you from your arrival gate to your departure gate. Developed for passengers with transit and connecting flights, this service allows passengers to quickly establish their connections.

For those traveling for business or pleasure, arrival passenger assistance is one of the most preferred special services at Istanbul Airport. It also offers many advantages for families traveling with children.

For only €245, you can benefit from this service which includes a staff member accompanying you from the jet bridge to your vehicle, as well as buggy cart, expedited passport control, and baggage carrier services.

The departure terminal at Istanbul Airport often intimidates passengers. In fact, if you arrive 3-4 hours before your flight, you don't need to use any services, unless you're concerned about a comfortable airport experience.

For passengers who don't use any private services, the ordeal of waiting in line begins at the terminal entrance. Then comes the check-in line, a long passport control line, and the marathon to reach the boarding gate.

Since 2011, we have helped over 25,000 departing passengers avoid these troubles. We met them at the terminal entrance and saw them off at the boarding gates. We also provided, and continue to provide, support with matters such as lounge access, buggy carts, VAT refunds, excess baggage payments, seat selection, etc.

Whether you're traveling with a single ticket or two separate tickets, it's not a problem. We're here for our customers on all their transit and connecting flights.

This service, especially in demand by passengers at Istanbul Airport with less than 120 minutes between their two flights, offers both a comfortable transit experience and minimizes the possibility of missing their flight due to delays.

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Our premium waiting lounge for departing and transit passengers remains the most comfortable option, even for those who don't opt for our meet and greet service packages. You can relax, shower, and enjoy Turkish and international cuisine during your wait of up to 6 hours.

You don't need to be a Business Class passenger to make a reservation at our lounge located on the departures level. All passengers can benefit from this service.

Fast passport control is a popular service among our customers with limited time. This service allows passengers to bypass the 30-40 minute passport control queue at Istanbul Airport, reaching the passport control area in approximately 4-6 minutes.

Reduce your stress and enjoy a comfortable airport experience by booking this service for both your arriving and departing flights.

Many of our passengers use our exclusive vehicles for their arrivals and departures at Istanbul Airport. This allows them to avoid the discomfort of public transportation and the uncertainty of taxi fares.

We are confident that one of our luxury Mercedes sedans and minibuses will be the most reliable and comfortable option for you as well.

arrıval meet & greet servıce

Our team will meet you at the gate exit, transfer you to the fast passport control point by buggy, collect your luggage from the conveyor belt, and escort you to your car.

DEPARTURE MEET & GREET SERVICE

Upon your arrival at the airport, our team will collect your luggage from your vehicle and arrange priority access to the terminal building. After expedited passport control, you will relax in the lounge, and when boarding begins, you will be dropped off at your gate by buggy.

TRANSIT meet & greet servıce

Don’t worry if you have a short or long connection. Our team will escort you from the arrival jet bridge to the departure boarding gate. Of course, you will also benefit from buggy, fast track, baggage porter, and lounge services.

Wait in Style. Instant Access to Exclusive IGA Lounges at Istanbul Airport

Premium Buffet, High-Speed Wi-Fi, and Pure Relaxation. Indulge in gourmet catering, refresh with private showers, and stay connected in our quiet zones.

Fast Track + Buggy Bundle

This is the most comfortable way to depart from Istanbul Airport. For departing passengers, we offer priority access to the terminal building, fast passport control, and a buggy ride from the lounge area to the boarding gate.